Job Openings >> Administrative Technician
Administrative Technician
Summary
Title:Administrative Technician
ID:1022
Department:Workforce Development
Location:Kennewick
Description
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  1. I. POSITION TITLE
     
    ADMINISTRATIVE TECHNICIAN – BENTON FRANKLIN
     
    II. PURPOSE OF POSITION
    This position is responsible for a variety of technical and administrative tasks, including database development and management. This individual provides support to the Workforce Investment Act programs including, eligibility determination, and quality control. Funding for this position is through the Benton Franklin Workforce Development Council (BFWDC). The stability of this position depends directly upon individual employee and team performance, goal attainment, and funding.
     
    III. POSITION RESPONSIBILITIES
     
  2. General Clerical/Administrative Support:  Provides general clerical support functions including meeting minutes, filing, forms up-keep, processing outgoing mail, and special projects. Provides general technical computer support to WIA unit, using various software programs. Assists in creating forms, brochures, spreadsheets, and newsletters.
  1.  
    V. EDUCATIONAL REQUIREMENTS AND EMPLOYMENT EXPERIENCE
     
    EDUCATION:  High School Diploma or GED required. Vocational/technical school or college degree preferred.
     
    EMPLOYMENT:  Excellent working knowledge of computer systems and applications required, including word processing and database use. Microsoft Access experience highly desirable. Top communication skills, both oral and written, are imperative. Minimum two years experience in an advanced clerical, computer-oriented position required. Technical skills test will be administered.
     
    VI. TRANSPORTATION AND INSURANCE REQUIREMENTS
     
    Category 2 Position (See Global Policy 3).  Positions that do not require daily availability of a personal vehicle to meet daily job needs.  If an employee in a Category 2 position has the availability of a personal vehicle they may occasionally be asked to use their vehicle for business.  Automobile bodily injury and property damage liability insurance at or above Washington state minimums is required for personnel file at time of hire and annually thereafter.  Unless the employee does not have personal vehicle available for use during work hours.
     
     
    VII. IMMEDIATE SUPERVISOR
    WIA Program Operator Manager
     
    VIII. SALARY
    See current salary ranges in Employee Manual
     
    IX. CLASSIFICATION
    Non-exempt
     
    X. PRIORITIZED TRAITS OF POSITION FOR PERFORMANCE EVALUATION
     
    A. Clerical/Administrative/Technical Support
     
    B. Eligibility/Exit Review and Quality Control.
     
    C. Programmatic/Billing Reports and Review:
     
    D. SKIES Data Entry Review/SKIES Power User
     
    E. Database Management & Development
     
  2. Ability to continuously exchange information through listening and talking with customers, coworkers, representatives of community organizations and other individuals required.
  3. Ability to be mobile community wide for appropriate business needs required. Must be able to legally operate a motor vehicle or possess an alternative transportation method sufficient to meet the daily transportation requirements of the position.
  4. The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  5.  
  6. Ability to continuously exchange information through listening and talking with customers, coworkers, representatives of community organizations and other individuals required.
  7.  
  8. Ability to perform close work to file, read and use computer required.
  9.  
  10. Extensive wrist and hand movements required for frequent keyboarding and use of office equipment.
  11.  
  12. Job functions require sitting for extended periods, but may involve some amount of standing, stooping, kneeling, bending, lifting, walking, carrying, and reaching.
  13.  
    IV. PHYSICAL REQUIREMENTS
     
  14. Typical office work requires the ability to lift, carry, push and pull objects up to 20 pounds. Procurement duties may require lifting 40 pounds occasionally.
  15.  
  16. Other duties as assigned
  17.  
  18. Oversees the data entry of customer information into SKIES, and provides staff training as necessary.  Ensures data integrity and customer and program confidentiality. 
  19. Oversees all Benton-Franklin SKIES activity, ensuring accuracy of data and reports.  Acts as the on-site SKIES Power User.  Assists with SKIES data entry as needed.
  20. Work well under pressure, meet multiple and conflicting deadlines. Demonstrate cooperative behavior with colleagues, supervisors, and customers at all times.
  21.  
  22. Generates monthly, quarterly, and annual quantitative performance reports,      ensuring accurate, complete, and timely management of program information.  Creates specialized queries and reports as required.
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  24. Responsible for reviewing exits. Trains and assists practitioners in exit process and correcting data errors.
  25.  
    Database Management/Development: 
     
  26. Performs data entry for programmatic operations in SKIES. Reviews SKIES data for accuracy and resolves discrepancies with staff and supervisors. Performs maintenance on existing databases, such as TAD, and creation of new databases when necessary.
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  28. Eligibility Review:  Reviews the eligibility determination to check for accuracy and completion.  Assists practitioners in communicating program eligibility criteria, including eligibility packet/application submission and income verification as needed.  Develop, demonstrate, and maintain programmatic knowledge and competency in all Workforce Investment Act programs by utilizing internal and external policy, as well as pertinent law, regulations, and legislation.
  29.  
  30. Responsible for timely filing of various administrative and programmatic items, including annual and periodic processing of archived participant files for off-site storage.
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  32. Time Force: Act as point of contact for WIA Time Force related issues and respond to staff, management, and host site supervisor requests for setup and troubleshooting. Communicate information regarding changes, updates, and workarounds to the relevant management, ES, and administrative staff.
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