Do you have a knack for administration and project coordination?
Do you have a passion for great communication?
Do you love supporting a team with excellence in customer service?

• Administration: Coordinate office support services including maintaining scheduling and event calendars, maintain and repair office equipment/machines; monitor office security and develop marketing materials to advertise programs.

• Program Support: Approve applicant registration packets, coordinate outreach activities and service plans to support program models.

• Inventory: Monitor inventory levels, research options and procure office supplies and equipment, and for other business needs. 

• Safety: Monitor the facility to ensure that it is safe, secure, and well-maintained. Serve on the center’s Safety Committee and serve as the location’s Career Path Services’ Safety Officer. 

• Filing: Set up and manage paper or electronic filing systems, record information, update paperwork, or maintain documents, such as correspondence or other materials.   

• Project Coordination: Manage projects and contribute to committee and/or team needs. Provide general administrative support functions including taking meeting minutes, filing, forms creation and up-keep, and special projects coordination. 

• Front End Support: In-person and phone reception duties for all individuals contacting Next and partner staff, including clients, employers, and other interested parties.   

• Other Support: Provide support functions including copying, filing, scanning, faxing and mail sorting. 

• Social Media Marketing: Use our media channels to market for Next (Including but not limited to Instagram, Facebook, Tik Tok, LinkedIn and website) in conjunction with Next Branding guidelines.

• Ability to develop customer relationships in a respectful manner as well as assess needs, meet standards for service and evaluate customer satisfaction. 

• Ability to coordinate administrative services within a multiple-partner environment. 

• Knowledge of principles and processes for providing customer services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.  

• Ability to work with minimal supervision and prioritize workload while maintaining confidentiality in a dynamic, fast-paced environment. 

• Ability to synthesize information from a variety of sources to draw conclusions and an ability communicate information in a respectful manner (verbally and in writing) that ensures full comprehension for all parties. 

• Ability to adapt to business needs and work well under pressure. 

• Ability to organize individual work tasks and outcomes to meet deadlines. 

• Effective problem solving and conflict resolutions skills.  

• Exceptional communication, writing skills. 

• Integrity: Stay true to our mission, purpose, and vision; act in harmony with our beliefs and values; gain trust while respecting boundaries; keep commitments, hold ourselves and others accountable. 
• Courage: Take smart risks and challenge status quo; challenge actions inconsistent with organization’s values; speak up, even when uncomfortable; perform heroic actions advocating for those the organization serves. 
• Generosity: Extend hospitality, appreciation, and have dedication to serve others; seek what is best for the organization rather than self; act humbly; treat everyone with kindness and dignity. 
• Visionary: Embrace an entrepreneurial spirit; pioneer new ideas and demonstrate curiosity; embrace failure to break boundaries and learn rapidly; be willing to do things differently; adapt and stay nimble by finding time to simplify.
• Leadership: Humbly guide and lead others to make a positive difference; contribute to the larger good; share knowledge; commit self and others to professional growth; be a life-long learner; engage in open, honest communication. 
• Excellence: Perform with integrity to ensure accurate and competent results with a positive impact; extend beyond minimum expectations; consider other points of view; think critically and problem solve by identifying root causes; show unity through teamwork.

• A High School Diploma or GED.  

• Minimum 3 years experience in an administrative services environment including office coordination and IT administration and support.  

• Intermediate to advanced level of computer knowledge and experience to include Windows, Microsoft Office Suite and Adobe Acrobat. Demonstrated knowledge and experience in installation and troubleshooting.

• Top communication skills, both oral and written. 

• Must be able to work in a culturally diverse and fast-paced environment, and demonstrate a commitment to diversity, equity and cultural competency. 

• Proof of COVID-19 Vaccination

• Two-year college degree in IT, Administrative Services or a related field and three years related work experience in computer maintenance and security. 

• Candidates who are bilingual (strong preference for Russian or Spanish)

• Microsoft Server (MCSA) Certifications 

• Demonstrated experience taking initiative, learning new skills quickly with minimal guidance, strong problem solving capabilities, and ability to work independently and address urgent issues. 

• Demonstrated success working with people from a variety of backgrounds which may include disabilities, criminal history, homeless, family violence, poverty etc. 

• Leading health care package, including medical with both F.S.A. and H.S.A. options, dental, and vision
• Basic Life and AD&D Insurance, Short Term Disability, and Long Term Disability Insurance
• Voluntary/supplemental group term life insurance, group AD&D insurance, hospital indemnity coverage, accident coverage, critical illness coverage, legal coverage, and identity theft coverage
• 403(b) Retirement Plan with a leading employer discretionary contribution
• Paid Vacation (accrue 12 hours/month), Sick (accrue 8 hours/month), Bereavement (1 week), Jury Duty and Military Leave
• 11 Paid Holidays, plus additional Floating Holiday and Birthday Holiday
• Cell phone reimbursement allowance, internet reimbursement allowance and Personal Development Reimbursement Allowances
• Tuition Reimbursement program and a qualified employer for the Federal Loan Forgiveness Program

Job: Next Office Coordinator
Primary Location: Vancouver, Washington
Salary: Full Range: $51,000-78,000. Well qualified candidates may be offered up to $57,750 annual salary (DOE).
Recruitment Closing Date: Open until filled - The hiring authority reserves the right to make hiring decisions and/or close this posting at any time. Interested applicants are encouraged to apply early.