We’re hiring a Dignified Workday Employment and Housing Navigator to join Dignified Workday (DWD), an innovative program that helps people experiencing housing instability move into real jobs and stable housing. Dignified Workday does things differently by combining paid work, employment coaching, and housing support in a dignity-centered social enterprise model focused on long-term success. In this role, you’ll be in the mix every day, meeting with participants, helping them prepare for work, placing them into jobs and on-the-job training, and walking alongside them as they tackle barriers and hit milestones. You’ll coordinate with employers, housing providers, and community partners in Spokane while tracking progress and providing steady follow-up that helps people stay employed and housed. This is hands-on, purpose-driven work where your effort directly changes lives.

This role is a strong fit for someone who is driven, proactive, and not afraid to roll up their sleeves. It is ideal for someone who is energized by complex problem-solving and motivated by real-world impact. You’ll thrive here if you are empathetic, highly organized, and persistent, able to balance accountability and compassion while supporting people through long-term employment and housing goals. You should also be someone who works hard, steps in to help the team wherever needed, and takes pride in doing the essential, sometimes unglamorous work that keeps participants moving forward and the program strong.

Dignified Workday takes a new approach to social service provision, working to build a human service program that is self-sustaining through social enterprise. We believe employment can be a powerful pathway toward stability, confidence, and long-term success. Learn more about the work we're doing by visiting our website: https://www.dignifiedworkday.org/. This position will be full time and the work will be in-person at the Dignified Workday office, headquartered in downtown Spokane, WA. 
 

Technical Competencies and Skills

• Experience providing strengths-based case management to individuals experiencing homelessness, housing instability, unemployment, or multiple barriers.
• Knowledge of housing resources, supportive services, employment barriers, job readiness instruction, and work-based learning strategies.
• Ability to navigate workforce development and housing programs including BFET, FCS, and local homeless services systems.
• Strong interpersonal and communication skills with the ability to build trust, demonstrate empathy, and engage diverse populations using trauma-informed and harm-reduction approaches.
• Ability to identify participant strengths and barriers, develop individualized plans, and coach individuals toward vocational and housing goals.
• Skill in employer engagement, job matching, and supporting participants in meeting on-the-job training requirements.
• Ability to conduct structured retention follow-up and provide coaching for up to 12 months after employment.
• Exceptional accuracy in documentation, case notes, and data entry; ability to meet compliance requirements across multiple MIS databases (EJAS, Reliatrax, HMIS, and others).
• Ability to follow highly detailed program regulations, timelines, and funding-specific documentation and billing requirements, including FCS billing processes.
• Strong organizational, time management, and prioritization skills with the ability to manage individual caseload outcomes and deadlines.
• Effective problem solving, crisis response, and conflict resolution skills.
• Ability to synthesize information from multiple sources and communicate clearly, respectfully, and in ways participants fully understand.
• Proficiency with Microsoft Office applications and the ability to learn new software platforms, databases, and technology tools used in workforce and housing programs.
• Demonstrated commitment to equity, cultural humility, and creating an inclusive environment.

• Integrity: Stay true to our mission, purpose, and vision; act in harmony with our beliefs and values; gain trust while respecting boundaries; keep commitments, hold ourselves and others accountable. 
• Courage: Take smart risks and challenge status quo; challenge actions inconsistent with organization’s values; speak up, even when uncomfortable; perform heroic actions advocating for those the organization serves. 
• Generosity: Extend hospitality, appreciation, and have dedication to serve others; seek what is best for the organization rather than self; act humbly; treat everyone with kindness and dignity. 
• Visionary: Embrace an entrepreneurial spirit; pioneer new ideas and demonstrate curiosity; embrace failure to break boundaries and learn rapidly; be willing to do things differently; adapt and stay nimble by finding time to simplify.
• Leadership: Humbly guide and lead others to make a positive difference; contribute to the larger good; share knowledge; commit self and others to professional growth; be a life-long learner; engage in open, honest communication. 
• Excellence: Perform with integrity to ensure accurate and competent results with a positive impact; extend beyond minimum expectations; consider other points of view; think critically and problem solve by identifying root causes; show unity through teamwork.

• A Bachelor’s Degree in: Business Administration, Human Resources, Social Work, Communication, Education, Workforce Development, Psychology, Sociology, or Social Services’ related field. Two years of experience in workforce development may substitute for the degree requirement.
• Experience in case management, workforce development or housing services.
• Requires advanced level use of: Microsoft Word, Excel, PowerPoint, and Outlook; LinkedIn, and other business-related networking applications, as appropriate.
• Must be able to work in a culturally diverse and fast-paced environment and demonstrate a commitment to diversity, equity and cultural competency.
• Daily availability of personal vehicle or alternate method of transportation sufficient to meet the daily transportation requirements of the position is a condition of employment. Copies of driver's license and auto liability insurance coverage is required for personnel file at time of hire and annually thereafter.

• Leading health care package, including medical with both F.S.A. and H.S.A. options, dental, and vision
• Basic Life and AD&D Insurance, Short Term Disability, and Long Term Disability Insurance
• Voluntary/supplemental group term life insurance, group AD&D insurance, hospital indemnity coverage, accident coverage, critical illness coverage, legal coverage, and identity theft coverage
• 403(b) Retirement Plan with a leading employer discretionary contribution
• Paid Vacation (accrue 12 hours/month), Sick (accrue 8 hours/month), Bereavement, Jury Duty and Military Leave
• 13 Paid Holidays, including a Floating Holiday and a Birthday Holiday
• Internet & Cell Phone Reimbursement Allowance and Personal Development Reimbursement Allowances
• Tuition Reimbursement program and a qualified employer for the Federal Loan Forgiveness Program

Dignified Workday, a wholly owned subsidiary of Career Path Services, is an equal opportunity employer. We are passionate about building and sustaining a working environment of belonging for all of our staff and customers. We believe every member on our team enriches our culture by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. Dignified Workday is an innovative employment program supporting people experiencing housing instability through meaningful work, individualized support, and dignity-centered services. We are committed to attracting, recruiting, retaining and advancing an engaged team that is responsive to the needs of our diverse clients. Auxiliary aids and services are available upon request to persons of disability. TTY relay 1-800-833-6388. Career Path Services receives support and funding from federal grants. Read more about federal grant funding at www.careerpathservices.org/federalfunding.  

Job: DWD Employment and Housing Navigator
Primary Location: Spokane, WA 
Salary: Salary range for job offer: $53,000-59,000 annually, DOE, plus benefits. Full annual salary range for lifetime of position: $53,000-78,000.
Recruitment Closing Date: TBD - The hiring authority reserves the right to make hiring decisions and/or close this posting at any time. Interested applicants are encouraged to apply early.