• Hours: Monday-Friday, 3:20pm - 11:20pm
• Location: Spokane County Jail Intake & Release Center
• Must have a Peer Navigator Certification and/or Community Health Worker Certification to perform the work, and receive clearance from the Spokane County Detention Center.

• Warmly engage individuals booked at the Intake & Release Center.
• Conduct a brief assessment to determine immediate needs upon release, such as transportation and/or housing.
• Provide relevant referrals and services based upon the individual’s needs.
• Provide hygiene kits and other materials when appropriate.
• Provide peer support to inmates/defendants, assisting them to navigate the social service systems.
• Work as part of a team alongside other center staff.
• Protect client confidentiality.
• Stay current on area social service programs, workshops, and activities, and refers customers to other agencies as appropriate.
• Track engagement numbers at the Intake & Release Center.
• Conduct timely, accurate and complete data input for tracking components, status changes, referrals and outcomes.
• Locate and define new process improvement opportunities.

• Peer Navigator Certification or Community Health Worker Certification.
• Knowledge in the basic concepts of peer support and navigation and/or community health.
• Knowledge of community resources.
• Knowledge and understanding of cultural needs and issues.
• Ability to develop customer relationships in a respectful manner as well as assess needs, meet standards for service and evaluate customer satisfaction.
• Ability to work with minimal supervision and prioritize workload while maintaining confidentiality in a dynamic, fast-paced environment.
• Ability to adapt to business needs and work well under pressure.
• Ability to organize individual work tasks and outcomes to meet deadlines.
• Effective problem solving and conflict resolutions skills.
• Exceptional communication, writing skills. 

• Integrity: Stay true to our mission, purpose, and vision; act in harmony with our beliefs and values; gain trust while respecting boundaries; keep commitments, hold ourselves and others accountable. 
• Courage: Take smart risks and challenge status quo; challenge actions inconsistent with organization’s values; speak up, even when uncomfortable; perform heroic actions advocating for those the organization serves. 
• Generosity: Extend hospitality, appreciation, and have dedication to serve others; seek what is best for the organization rather than self; act humbly; treat everyone with kindness and dignity. 
• Visionary: Embrace an entrepreneurial spirit; pioneer new ideas and demonstrate curiosity; embrace failure to break boundaries and learn rapidly; be willing to do things differently; adapt and stay nimble by finding time to simplify.
• Leadership: Humbly guide and lead others to make a positive difference; contribute to the larger good; share knowledge; commit self and others to professional growth; be a life-long learner; engage in open, honest communication. 
• Excellence: Perform with integrity to ensure accurate and competent results with a positive impact; extend beyond minimum expectations; consider other points of view; think critically and problem solve by identifying root causes; show unity through teamwork.

• A High School Diploma or GED.
• Ability to work Monday-Friday, 3:20pm-11:20pm
• Peer Navigator Certification and/or Community Health Worker Certification
• Ability to receive clearance from Spokane County Detention Services.
• Basic level use of: Microsoft Word, Excel, PowerPoint, and Outlook, LinkedIn, and other business-related networking applications, as appropriate.
• Demonstrated ability to effectively communicate verbally and in writing with internal and external organizations in a way that conveys a positive, helpful image.
• Lived experience or experience working with populations impacted by poverty and/or trauma, or incarceration.
• Excellent customer service skills.
• Strong service mindset, superior communication skills, public speaking, process driven, and have a keen attention to detail.
• Must be able to work in a culturally diverse and fast-paced environment and demonstrate a commitment to diversity, equity and cultural competency.

• Demonstrated experience in Peer Navigator/Peer Support Specialist work
• A Bachelor’s Degree in: Business Administration, Human Resources, Social Work, Communication, Personnel Management, Sociology, Guidance/Counseling, Public Administration, Education, Workforce Development, Psychology, Sociology, or Social Services’ related field.
• Bilingual: able to read, write, and speak Spanish and English proficiently.
• Demonstrated success working with people from a variety of backgrounds which may include disabilities, criminal history, homeless, family violence, poverty etc.

• Leading health care package, including medical with both F.S.A. and H.S.A. options, dental, and vision
• Basic Life and AD&D Insurance, Short Term Disability, and Long Term Disability Insurance
• Voluntary/supplemental group term life insurance, group AD&D insurance, hospital indemnity coverage, accident coverage, critical illness coverage, legal coverage, and identity theft coverage
• 403(b) Retirement Plan with a leading employer discretionary contribution
• Paid Vacation (accrue 12 hours/month), Sick (accrue 8 hours/month), Bereavement (1 week), Jury Duty and Military Leave
• 11 Paid Holidays, including Floating Holiday and Birthday Holiday
• Cell Phone Reimbursement Allowance and Personal Development Reimbursement Allowances
• Tuition Reimbursement program and a qualified employer for the Federal Loan Forgiveness Program

Job: Peer Navigator - SRC
Primary Location: Resource Center Spokane County
Salary: {!job-salaryrange}
Recruitment Closing Date: TBD - The hiring authority reserves the right to make hiring decisions and/or close this posting at any time. Interested applicants are encouraged to apply early.